Odoo CRM: Complete Customer Relationship Management

Transform your sales process with Odoo CRM. From lead capture to customer retention, manage every aspect of your customer relationships in one powerful platform.

CRM Features & Capabilities

Odoo CRM provides everything you need to manage customer relationships effectively and grow your sales.

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Lead Management

Capture, qualify, and convert leads into opportunities with intelligent lead scoring and automated follow-up.

  • Automated lead capture from website forms
  • Lead scoring based on behavior and demographics
  • Lead qualification and assignment rules
  • Lead nurturing campaigns
  • Conversion tracking and analytics
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Pipeline Management

Visualize and manage your sales pipeline with customizable stages and automated progression rules.

  • Customizable pipeline stages
  • Drag-and-drop opportunity management
  • Automated stage progression
  • Pipeline forecasting and reporting
  • Team performance tracking
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Email Integration

Seamlessly integrate with your email to track communications and automate follow-ups.

  • Two-way email synchronization
  • Email templates and automation
  • Communication history tracking
  • Email performance analytics
  • Mobile email access
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Activity Management

Plan, track, and manage all customer-related activities in one centralized location.

  • Activity scheduling and reminders
  • Call logging and notes
  • Meeting management
  • Task assignment and tracking
  • Activity reporting and analytics
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Customer Segmentation

Segment your customers based on behavior, value, and characteristics for targeted marketing.

  • Dynamic customer segmentation
  • Behavior-based categorization
  • Value-based tiering
  • Targeted marketing campaigns
  • Segmentation analytics
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Sales Analytics

Gain insights into your sales performance with comprehensive reporting and analytics.

  • Real-time sales dashboards
  • Performance metrics and KPIs
  • Forecasting and predictions
  • Team and individual analytics
  • Custom report builder

CRM Process Flow

Follow a proven 6-step process to maximize your CRM effectiveness and sales success.

01

Lead Capture

Automatically capture leads from multiple sources including website forms, social media, and email campaigns.

02

Lead Qualification

Score and qualify leads based on predefined criteria to focus on high-value prospects.

03

Opportunity Creation

Convert qualified leads into opportunities and assign them to the appropriate sales team member.

04

Pipeline Management

Track opportunities through your sales pipeline with visual stages and automated progression.

05

Deal Closure

Close deals with integrated quoting, contract management, and order processing.

06

Customer Retention

Maintain relationships with existing customers through ongoing communication and support.

CRM Integrations

Odoo CRM integrates seamlessly with other Odoo modules and external systems for a complete solution.

Sales

Seamless integration with sales orders and quotations

Marketing

Connect with marketing campaigns and lead generation

Website

Capture leads directly from your website forms

Email

Two-way email synchronization and tracking

Calendar

Schedule meetings and activities with calendar integration

Phone

Make calls directly from CRM with call logging

Why Choose Odoo CRM?

Odoo CRM provides the tools and insights you need to build stronger customer relationships and grow your business.

Increased Sales Efficiency

Streamline your sales process and reduce time spent on administrative tasks.

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Better Lead Management

Never lose a lead again with automated capture and follow-up systems.

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Improved Customer Relationships

Build stronger relationships with comprehensive customer history and communication tracking.

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Data-Driven Decisions

Make informed decisions with detailed analytics and reporting.

Ready to Transform Your Sales Process?

Let our CRM experts help you implement Odoo CRM and optimize your sales process for maximum efficiency and growth.